Testimonials
Highly recommend! Mark Russell was our sales guy and he was absolutely phenomenal. No endless back-and-forth or pressure tactics. I told him exactly what I wanted, and he came back with a clear, honest response—fully supported by data and real numbers. The entire team was straightforward, professional, and transparent from start to finish. If you’re looking for an honest dealership that won’t play games or hose you, this is the place to buy your car.
We had a great experience at Dinsmore! I negotiated almost everything over text beforehand with Dylon, which made the process easy and low-pressure. When we came in, Dylon and his dad were both friendly, transparent, and patient, answering all of our questions and willing to work with us. We ended up with a “new-to-us” vehicle that fit within our budget, and they gave us what we wanted for our trade-in. Truly a family-friendly and stress-free experience. Highly recommend!
I had a great experience working with Skylar at Dinsmore Auto Group in Puyallup. There was absolutely no pressure to make a purchase, which I really appreciated. Skylar was extremely helpful and patient, and made the whole process feel easy and comfortable. He took the time to answer all my questions and made sure I felt confident every step of the way. Highly recommend asking for Skylar if you’re looking for a stress-free car buying experience! Honestly this was the best car purchase experience ever.
Skylar was one of the best sales people that I have ever worked with. He is funny, easy going, and doesn’t pressure at all. He helped me find the car I really wanted and worked with me to get me into it. I would recommend working with Skylar and Dinsmore to anyone!
I had an excellent experience purchasing my truck thanks to Mark. From the start, he was professional, knowledgeable, and never pushy. He took the time to answer all my questions, explained everything clearly, and made sure I felt confident and comfortable throughout the entire process. I am super happy with my purchase.
Everyone has a shared understanding that buying a car can be stressful. To avoid that, go see Skylar at Dinsmore. Seriously. Our experience, from beginning to end, was relaxed and straightforward, and we love the car we bought.
My wife and I wanted to take a moment and reflect on our experience when we recently bought a car from Dinsmore auto group in Puyallup. from start to finish our time spent at the dealership was awesome! our NO PRESSURE sales associate DYLON was very attentive, he was very informative and a pleasure to work with. Dylon was very respectful and trustworthy about the cars history and condition. Our experience with Dylon was smooth, it made out car buying an absolute breeze. THANK YOU DYLON for everything you do!!
Dylon was super helpful with getting me in my dream car. The process was quick! Communication was superb. Friendly folks all around, I highly recommend this dealership to anyone looking to buy a car.
This place is so amazing and efficient!! Dylon helped me get into a new vehicle. I had a trade in which was an older car. Even with life challenges and credit he was still able to get me into a brand new vehicle. He was very honest about the whole process from start to finish which I appreciate. I highly recommend!!
I had a great interaction at Dinsmore Auto Group, Skylar Hunter was a pleasure to work with very straight forward and honest. He did everything he could to make my car buying experience smooth and a pleasure.
Where do I start? Skyler nailed the entire experience. I was financed before even stepping foot in the door they found my truck. I showed up. Gave them my van and drove out with a new truck. Could not have been any easier. Thank you so much!
Where do I start? Skyler nailed the entire experience. I was financed before even stepping foot in the door they found my truck. I showed up. Gave them my van and drove out with a new truck. Could not have been any easier. Thank you so much!
Skylar Hunter was outstanding. 25 years of car buying and he hands down was the best most informed salesman I’ve met. Goes the extra mile to get you in the car you want. Doesn’t push you into anything. If you’re in the market or just looking. Stop by and talk to him
We met Dylon Leger a wonderful salesman. He was very friendly, not pushy, extremely honest. He was with us from finding the perfect car till we drove off in our beautiful car. We will send all our family and friends who are seeking a car. The best car buying experience. Thank you again Dylon for being so personable
Skylar was absolutely amazing through the whole process! I ran into problems with my car and Skylar and robin made sure we got taken care of! I would recommend this place to anyone who is looking for a place to get a car with a quick and easy process and amazing customer service! I can’t recommend this place enough. Definitely ask for Skylar if you want someone who is very friendly and knowledgeable.
Went to Dinsmore after another car dealership screwed me over. Dylon by far has made this experience seamless. He fights for what you need to ensure the customer leaves with more than they ask. When filling out the paperwork, Tiffany was amazing. Usually it takes an hour to sign everything. With Tiffany it’s only 20mins. Perfect experience hands down.
I had an awesome experience working with Dylon. He was super helpful, patient, and he didn’t sugar coat things. Not once did I feel under pressure. He was a genuine help and provided great service from start to finish. If you’re looking for someone who actually listens to what you want and does their best to present to you their best options, ask for Dylon, he’ll take good care of you.
I worked with Dylon at the Dinsmore car dealership and he was flat out great! He has a wonderful mix of car expertise, experience, and friendliness that made the whole car buying process comfortable….and fun. I felt like he was on my side when pointing out the pros and cons involved with the vehicles. I would strongly recommend Dylon and Dinsmore.
I had a great experience! I knew what I was wanting when I went in there but sadly they didn't have it but Dylon showed me another car that I fell in love with! He us a great salesman and helps you find something that he knows you will be happy with! I love my car! Thanks Dylon!
Impromptu visit while looking for a new car. From the moment I walked onto the lot in Puyallup, I was greeted by Dylon Leger. A younger man that was super approachable with a lot of knowledge regarding their inventory. He was so relaxed and "un pushy." They were able to find me an acceptable loan that fits my budget. From step A to Z, I felt very confident that they went above and beyond to help me out. I highly recommend anyone that is looking for a newer used car to visit their lot. This customer is happy I stopped in.
Dylon was purely amazing! I didn't even plan on buying a car. My husband was the one picking up his new car. I looked at a couple just to look then he said he could just run the numbers. He did now I'm driving away in my new Honda Accord!! Bless you, young sir! Just an amazing human! Straightforward no gimmicks, honest! Come see Dylon for your next purchase!! You wont be sorry!
Mark did an excellent job of showing us the car and getting through the paperwork efficiently. Worked with us on our trade in and got us a deal we were happy with. Would definitely buy another car in the future.
Wouldn’t go anywhere else in the area for a used vehicle, they kept me comfortable, relaxed, and pressure free. They really tailored to my wants and needs that I came there looking for making sure I left a satisfied customer that will be back for any used purchases in the future. My salesman Ted was amazing as well! Paperwork made painless by the office!
Such a great experience! Our salesman Mark was wonderful, friendly, and very knowledgeable. We went in with a very specific ask and was never pressured to look at anything different. Found exactly what we were looking for! Loved the relaxed vibe!
Mark Russel was extremely helpful when me and my wife needed to swap out our jeep for a more family oriented Subaru Ascent. Gave me a great deal on my Jeep and very competitive APR rates!
Ted helped me find the perfect car after I got into an accident. He helped advise me to get the right car for my needs and budget, while ensuring quality was great. Excellent condition vehicle and let me test drive as long as I needed.
Very good experience. We bought 2 cars today and worked with Ted he was amazing. He worked with us on price and spent hours helping us negotiate with his boss to make both payments work! My husband and I both got the exact cars we wanted and he worked with us the whole way! Definitely recommend going down and seeing Ted!
I was in a bind looking for a replacement vehicle for work and stuck renting. I was paying cash and being a bit of a stickler about my purchase when I was referred to Dinsmore Auto Group by an acquaintance and both Teddy and Madi spent the better part of a day each driving with me to their different locations so that I could test drive several different vehicles. They kept my preferences in mind and were polite and professional for the entire duration. I would absolutely recommend this route to anyone asking. I am absolutely satisfied with my vehicle purchase.
Mark was pleasantly amazing to work with came up to us right away with a huge smile! Made us felt very welcome! Made the process as smooth as could for us will definitely be back!!
I tried to avoid going through a dealer and for months couldn’t find what I wanted. Ended up 1.5 hours from home at Dinsmore and Sam was hands down the best salesmen. Very thorough, transparent and friendly. I would highly recommend you work with him if you’re looking for a vehicle.
Mark was great at helping me get into my new vehicle! He was kind, helpful, and truly cared that I got what I wanted at a price point that was right for me. Bonus: the car buying process was easier than expected!!
We have a great experience. Teddy was friendly, knowledgeable and made sure we saw all our options without any pressure. When we found a car we liked, he made sure the transaction went smoothly. We appreciated his willingness to go above and beyond. I would recommend him to friends and family with full confidence.
Dylon showed us the best customer service but even at that he treated us like family. This company is very welcoming and hospitable and values its customers so much. I would definitely recommend coming here to look for great quality used vehicles that have longevity. Thank you Dylon and his father for assisting us in our car journey.
Had a great time with my family! My mom was able to get a late 2010s car for a really good deal. Had a fun time, staff is very welcoming. I recommend Dylon. Very friendly guy and easy to talk too. A very good listener and is good with accommodating your needs in car. Definitely would come back here to get my own car someday.
We had such a great car-buying experience at Dinsmore Auto Group, all thanks to Shane! From the moment we walked in, Shane made the entire process smooth, stress-free, and even enjoyable. He was knowledgeable, patient, and genuinely helpful — no pressure or sales tricks, just honest answers and solid advice. Shane took the time to listen to what we needed and helped us find the perfect truck that fit my budget and lifestyle. He walked me through every step, made sure we understood the details, and stayed friendly and professional the whole way. The entire team at Dinsmore was welcoming and efficient, and we left feeling confident and excited about our purchase. If you’re in the market for a truck, or a car, go see Shane at Dinsmore Auto Group — you won’t regret it!
Got a fantastic little Ford Taurus from Maddie. Love the car, and she was very professional and pleasant to talk with. Definitely recommend going to see Maddie it you need a new vehicle.
Mark was awesome, he was not pushy and was extremely helpful. He did everything in his power to make sure I walked out with that car. Randy in finance was super helpful as well. He walked us through all the paperwork and explained what everything meant.
I just purchased a SUV and had a great experience with Mad and David. Mad was incredibly friendly and made the entire process smooth and enjoyable. David was efficient and clear, making everything easy to understand. Both were professional, diligent, and made me feel confident in my purchase. Highly recommend working with them!
My salesman was amazing. His name was Ted Martorana. He was so respectful and patient no pressure whatsoever. Answered my questions with expert knowledge. He got me a great deal on exactly what I wanted. Could not be more happy and satisfied. No doubt I will DEFINITELY refer anyone to buy from Dinsmore and if you are lucky enough to work with Ted you will feel very well taken care of knowing you got the best deal at a very good price
We had a great experience working with Mark Russell at Dinsmore Auto this weekend. Mark was a fantastic listener, patient, kind, and very knowledgeable. He made the process easy and never made us feel any pressure, which we truly appreciated. His professionalism and thoughtful approach helped us find the right pre-owned car for our family. We would absolutely recommend Mark and Dinsmore Auto to anyone looking for a smooth, stress-free car-buying experience.
I've been in the search for a new SUV that is just right for me! Teddy has been working with me for a few days via text and has been nothing but amazing! I sent him a list of the cars I loved and he even went to Olympia to go get it to bring it to his Puyallup location. We spent 4 hours together, testing driving multiple cars until I found THE ONE! Teddy made it happen! Thanks, Teddy & Dave!
My husband has been searching for the perfect car for a while and Dinsmore auto group had just what we were looking for. We pretty much had never bought a car before but they made the process so seamless, we worked with Maddie and she was sooooo sweet and helpful, we loved working with her and would again, we talked multiple times on the way home about how helpful Maddie was and how the whole process went about as smoothly as it possibly could have, even trading in our old car. Everyone we talked to, Maddie, Teddy, Randy and were all very straightforward and honest and made it feel like buying a car is easy.
The entire process of trading in my car here was fantastic. Mark helped me both over the phone and in person and was a fantastic and easy to work with sales person. Randy in finance was equally personable and overall the two of them made this process so effortless, transparent, and stress free on my behalf. Not to mention the car I was sold (A 2017 Ford Fiesta ST) was like 1.5K under market, one of the cleanest examples I've seen, and I was given $500 more here on my trade than I was given at the 5 other dealerships I shopped. As the icing on the cake though, I was given a 6% APR on the auto loan as well which beat my previous by about 1.5%. Cannot recommend enough, really appreciate you guys.
I recently purchased a Kia Sorento from this dealership and had an outstanding experience. Dylon was extremely helpful, honest, and gave us an amazing deal with zero issues. He was friendly and made the whole process quick and smooth. Randy, the gentleman in finance, was incredible as well—professional, knowledgeable, and made the financing process effortless. I highly recommend this dealership, Dylon, and Randy if you’re looking for a hassle-free and trustworthy car buying experience!
This is the very first review that I have ever wrote. And very Well worth it. I was Rear ended in my vehicle that I Loved for years... So I had to look for a replacement. I tried a few different vehicles, but I had a hard time believing the sales people honesty. I kept looking and I found a vehicle that I decided to try out. I went to Dinsmore Auto in Puyallup. I walked in and found Dylon sitting at his desk. He smiled up at me and asked if he could help me. I told him what vehicle that I was interested in. And we took it out for a test drive. Actually up to my house to make sure that it would fit in my garage. And it did not... So I was driving back to the lot and he was checking out other vehicles available that I may be interested in. And he found one. I was very excited to check on it. It was not available until the next day. Dylon was so kind and drove it up to my house and picked me up. It was Beautiful... It was exactly what I was hoping for. He was very honest and thorough in explaining everything to me. He made my decision so easy to decide that it was the one. He was so helpful even though I caused a few hiccups in the procedure of purchasing this Great vehicle. I appreciate Dylon's dedication to make sure everything went very smoothly for me to drive this Great vehicle home as soon as possible. I appreciate Real Honest People more then anything in my life, And Dylon proved himself to me instantly. THANK YOU So Very Much!
Mark Russell was incredibly helpful and knowledgeable throughout my car-buying experience. His honest approach and attention to my specific needs made the process smooth and stress-free, and I couldn't be happier with the vehicle he helped me select.
We had a car in mind when we called Dinsmore Auto Group in Puyallup. Dylon L. answered the phone in the am and answered all my questions. Then, we came in to the store and Dylon continued to provide straightforward information we needed to make the decision to purchase the vehicle for our daughter. Great customer service, great prices and fast service. Great company to buy a used car!
Dylon was amazing to work with 0 back and forth and I got an amazing deal on my new car and my trade in. I would recommend this dealership and Dylon to any family or friend. Thank you Dylon!
Great place to go to. Our sale person Jody was professional, patience and down to earth. Having a personality in the sales world is key to connect with you customers and he was on point. Thank you Jody and team for streamlining our experience. I recommend Dinsmore Auto Group
Mark was awesome with helping me find what I needed. He made sure that I was taken care of, and took the extra time on his day off to come in and help when I ran into an issue. I definitely will be back!
Wonderful experience today at Dinsmore. They were able to get me into something practical and pretty! Working with Todd Sr. was a breeze and really stress free and I would recommend the Puyallup Dinsmore auto group to anyone. I left with a Subaru that exceeded my expectations, peace of my mind, and most of my sanity!
Todd was so amazing!!!! We went in wanting this car and was unsure if we would be able to drive off with the car. We came in, applied, and walked out with the keys in a few hours. Thank you Todd for your patience and knowledge!!!!! We love our car!!
I recently purchased a vehicle from Dinsmore Auto Group in Puyallup, and I couldn’t be happier with my experience! Todd Fee was my salesperson, and he went above and beyond to make the process smooth, stress-free, and enjoyable. Todd was knowledgeable, patient, and genuinely helpful—he took the time to answer all my questions and made sure I found the right car that fit my needs and budget. There was no pressure, just great customer service and honest advice. The entire team at Dinsmore was friendly and professional, making the whole experience even better. If you’re looking for a hassle-free car buying experience with top-notch customer service, I highly recommend Dinsmore Auto Group and asking for Todd Fee. You won’t be disappointed!
Sam was such a big help in my first ever car purchase! He was knowledgeable, friendly, understanding and ready to answer questions. Sam never made me feel pressured to make a decision & was patient to show me lots of options. The process was straightforward & I felt supported along the way. Thanks Sam!
Dylon was our car dealer today and he made this experience so easy and so smooth. He such a down to earth honest person. He answered all my questions that I had. If you are looking for a car come and see him out in Puyallup.
Loved coming to this location and working with Todd SR & JR . They listen to what your needs are and match you with a perfect vehicle. I gave them my budget, explained I’m a first time mom & that safety was my biggest concern, and also wanted something reliable and good on gas. They instantly matched me with the perfect car! If you’re looking for a sales associate who LISTENS to your needs go to them, they bc are about your needs. Great dealership overall & selection as well.
My wife and I scheduled an appointment to see a used vehicle with Maddie B. She was very friendly and communicative over the phone and even more so in person. She was honest and direct with her responses to our questions and didn’t make us feel pressured at all, which we really appreciated. The rest of the process was very smooth, making for an easy experience in what is often a hectic ordeal. Her professionalism and transparency gave us confidence in our decision, and we appreciated her effort to make the process seamless. If you’re looking for a stress-free car-buying experience, we highly recommend Maddie and the team at Dinsmore!
Dylan did an excellent job got us the best service and was super friendly I couldn't be happier with the experience. From the moment I walked in, Dylan was attentive, knowledgeable, and genuinely interested in helping me find the perfect car. They took the time to understand my needs and preferences, and their expertise made the entire process smooth and stress-free. I never felt pressured, and they were always transparent about the options and pricing. Thanks to Dylan I drove away in a car that I absolutely love. I highly recommend anyone looking for a great car-buying experience!
The service was excellent overall. Todd and Todd Jr. were both very welcoming. They worked with my girlfriend and me to make adjustments based on what we were looking for. There was no hassle, just a straightforward approach where they listened to our needs and helped us close the deal. Thank you, Todd and Todd Jr!
Elena Artugue was very professional and her customer service was exemplary. She’s very knowledgeable in her line of work. She takes the time to answer all the questions you have and doesn’t make you decide on impulse. I’ll definitely be referring her to others. Thank you!
found Dinsmore Auto Group looking for a car for my wife. I had great communication with Mark Russel and had a deal worked out over text messages. We drove an hour and a half to the lot. When we showed up to surprise my wife with a 2021 Dodge Charger, him along with Tiffany in the finance department got us in and out with a no hassle deal. I will definitely return in the future. Thank you Dinsmore you guys are fantastic.
This place is amazing, I came to look for a new car, first big purchase and everyone was so welcoming and helpful. Madison helped me pick out my dream car and made it so easy for me to pick and chose with no rush! If your looking for a first car or anything I definitely would recommend coming and seeing Madison!!
I had an amazing experience buying a car from Dylan! He was super helpful, knowledgeable, and made the whole process smooth and stress-free. Dylan really took the time to understand what I was looking for and found the perfect car for me. He’s honest, professional, and made sure I got a great deal. Highly recommend working with him if you’re in the market for a car!
Their Internet game is excellent, I expressed interest, got an email right away. I followed up and was put in touch with Dylan and I couldn't have asked for a more knowledgeable, empathetic person to walk me thru this experience. It's actually my first time buying a car the way the team worked to get me financed, insured and in the car that I wanted. If you are looking to buy a car... THIS IS THE PLACE and THESE PEOPLE ARE YOUR TEAM. THANK YOU DYLON!!
10/10 experience and treatment. Thank you Mark for making the car purchasing experience personal and honest. We will be back for any future car purchases!!!
I purchased my vehicle from Dinsmore Puyallup tonight. The used condition is acceptable! My sales rep was Mark Russell. He was very professional and helpful throughout the whole process. I did not fell any pressure during the purchase. He bent over backwards to accommodate my unique situation. This was a fast and painless purchase. I drove off the lot with a small hiccup in the vehicle. I immediately called and they are more than willing to help. We'll worth taking my business to the Puyallup location and will return to purchase vehicles in the future!
Liz and Elena are so nice! They did a great job working for my family and are very good with customers. We are happy about our purchase and we will be sure to come back! Thank you, Dinsmore Auto!
Very awesome experience. Made a call to check availability before driving in. Upon arrival the car was basically parked in front. They were busy(ish) so the salesperson I spoke to on the phone was unavailable but Elena was super helpful. On a cold wind and rainy night she brought the vehicle into the garage so I could check it out in a dry and warm environment. Super cool!! The 4Runner was in great shape. I was able to see the CarFax online, which was super helpful. And once inside the rest of the Staff: Robin and Chuck were beyond helpful. I was tired and had a long day and they dealt with me and my awkwardness very well. A+ guys and gals. Elena and the whole team, including Shawn were super awesome. Even pulled a much better interest rate thru their financing (and I have an excellent rating). I couldn’t be more pleased. Thanx again Elena, Robin, and Chuck; have the happiest of holidays!
I had an excellent experience purchasing my Ford Transit van from Elena. From start to finish, she was professional, knowledgeable, and genuinely invested in making sure I found the right vehicle for my needs. Elena was patient, answered all my questions, and walked me through the entire process without any pressure. Her expertise and friendly demeanor made the buying process smooth and stress-free. I couldn’t be happier with my new van and the level of service I received. If you’re looking for a reliable, honest salesperson, I highly recommend Elena. Thank you for going above and beyond!
We bought our car with Mark and had a great experience. First, of the 10 dealers we visited today, this was the only one who didn't have a sales person tracking us down in the lot right away. We were able to browse first and then go inside and find Mark. He was honest, fair, and straight forward. I really appreciated his demeanor and candid conversation. Of every vehicle I have ever purchased, he's the first salesman I've ever felt compelled to save his number in my phone for future needs or referring friends. Thanks for making it easy Mark.
Huge Shoutout to Elena! She was awesome. Made this car buying experience super simple and easy. She helped us find what we needed and didn’t try to sell us in something we didn’t need which I appreciated. Gave her our plan and she helped us find the right car for us. Thanks Elena!
I recently had the pleasure of visiting Dinsmore Auto and was very impressed with my experience. From the moment I walked in, I was greeted by the friendly and helpful staff. Robin and Elena helped me find the car of my dreams. All the sales representatives are knowledgeable and helpful. They have a huge selection of cars to choose from. Once I found the right car the financing process was so smooth. I am very happy with the price and overall deal. The dealership went above and beyond to meet my needs. The people in the shop were also so sweet and helpful when I went to pick the car up. I love the new car smell. I would highly recommend Dinsmore Auto to anyone in the market for a new or used vehicle.
Elena gave us the best car shopping experience. We needed a second vehicle and she went above and beyond to find us a vehicle that fit our needs, as well as fitting our budget. She kept us in the loop the whole time. I had a bunch of questions that she answered thoroughly. Found the right bank for our loan and didn’t let us lose hope or get discouraged. If you want an exceptional, stress free car buying experience than visit Elena. Thank you again!! This is the 6th purchase with the Dinsmore Auto family.
I went in to look at different options without actually knowing what I wanted. I was fortunate enough to find Maddie and she helped me through the whole process. She let me drive a few cars until I found one I fell in love with. She was really patient and helpful. Everyone in the dealership was. They also cleaned up my car and make it ready to go! Thank you Dinsmore Auto for having an amazing salesperson like Maddie.
Looking for someone who genuinely cares about getting the right car for you? Then Elena is your girl! She was super kind and helpful finding the type of car I wanted as well as a price I was comfortable with. Forget those days of being pressured to buy an expensive car you don’t even want! Come to Dinsmore!!
I got help by Madison today and she was great! She was very helpful and she was a joy to work with today! Elena was also awesome today she was the first one I talked to when I arrived, I’d definitely recommend either of them if you stop by.
Elena Artugue provided The Best Car Buying Experience I had the honor to receive. The genuine care and taken her time to make sure I understood each step was reassuring to me I came to the right place. I am referring any and everyone I come across looking to buy a vehicle.
I had a fantastic, no-pressure car-buying experience at Dinsmore Auto Group in Puyallup. Maddie was exceptional—she was friendly, genuine, and knowledgeable about the vehicle we were interested in. She even had the car pulled up and ready for us before we arrived, which made the process seamless and enjoyable. Highly recommend her for anyone looking to buy a car!
Just got my 2021 soul from here it was the smoothest process! Marciano helped me literally from start to finish, always responded when I had a question and was very patient! I had the best buying experience & special s/o to Tiffany in finance she was a blast!!!
Madison was absolutely AMAZING!!! She was so kind and extremely caring about what I was looking for!!! David was awesome!! I will definitely recommend them to all my friends and family!! Thank you for taking such great care of me!!!!
I went with my girlfriend to Dinsmore Auto Group in Puyallup yesterday as she was in the market for a vehicle. I must say that we were treated like I've never been treated from a car salesperson as well as Maddie treated us! She was outstanding from the start. She greeted up on the lot, but was an absolute gem when we told her we were just looking. She gave us space, then checked on us politely. As we started narrowing down my girlfriends choices, Madison was never pushy, never in a hurry, extremely helpful. After my girlfriend made a choice, before beginning negotiations we were greeted very warmly by the GM, David. He took the time to come by and chat with us, not pushy, not aggressive, very friendly. I would very highly recommend Dinsmore in Puyallup to anyone that is in the market for a high quality used vehicle for very reasonable pricing, and if you want zero pressure and to be treated like a true customer, definitely make sure you ask for Maddie, she will make the whole experience low stress and will work with to get you the best possible deal. She is kind, respectful, and patient!
I recently purchased a truck from DAG in Puyallup. I have bought many vehicles in the past from the Dinsmore family and each time, treated like family. I would like to thank Elena for all the assistance in this purchase.
Maddie at Dinsmore auto group was an amazing sales representative throughout the whole process, and found me the exact vehicle I was looking for!! She mad the process smooth and simple for me the whole way and made sure to get me into the vehicle that was right for me!! If you are looking for a new/used vehicle be sure to contact Maddie!! She’s the best!!
This is 2nd time we’ve purchased a vehicle with the Dinsmore Auto Used Cars. Our first experience was a couple of months ago when our car was totaled, Elena and the Dinsmore team was so accommodating and very helpful in finding us our second vehicle. Fast forward to about 4 days ago we reached out to Elena about getting our daughter a car. She was so attentive to her wants and preferences. I know for teenagers parents usually pass down a car but Elena worked her magic and due diligence to get her dream starter car. It was not a lemon and we as parents felt we don’t need to worry about her getting stranded on the side of the road. Elena took all of our concerns always when buying a vehicle for our daughter. Maddison was so very relatable and helped closed the deal. She was able to relate to our teenager in so many ways and we were able to get the deal that was very suitable for us. Thank you so much Elena, Maddison, and the Dinsmore team, we will definitely be back!
Maddie was amazing. It was because of her that we bought our Hyundai Tucson! She is the one to see if you want an incredible buying experience!!!
I’ve worked with Elena for quite a few years now and she is professional, knowledgeable, and made the entire process of purchasing a vehicle easy and stress-free. I have never felt pressured and other clients I have referred her have shared the same experience. I appreciate her honesty and attention to detail. If you’re looking for a great car-buying experience, I highly recommend Elena!
After my other mini got totaled I was devastated and without a car. When I saw this one on the market I immediately knew it was the one for me! The vibes of Dinsmore Puyallup were so fantastic, Elena was an incredible saleswoman, and it was the easiest process to purchase and finance a new car with $0 down. I recommend this to everyone, but ESPECIALLY women who want to work with positive people in a safe environment start to finish!
Great experience with Dinsmore! The customer service from start to finish was excellent. Elena was especially amazing and helpful. Not only did she get me pre approved within a day, the process itself was so quick and easy. I drove 2 hours from work to buy my car and she waited after hours for me to arrive although they typically don’t do that. Im very grateful! She was so sweet and we got the job done quick. I’ve never had such a smooth car buying experience. I got my dream car thanks to her! Thank you Dinsmore & Elena I’m forever grateful!
I went in today, so unsure of myself as it's my first time even buying a car. Maddie Browning was absolutely amazing. She assisted me with everything, answered all of my questions and when I broke down crying in front of her, she was kind and caring and helped me feel better. I've never felt such comfort from people who are meant to sell me a car. They weren't pushy and were willing to let me pay a small down payment to hold the car I really wanted. I would trust them as they are transparent and very accommodating. I look forward to picking up my new car soon, thank you all so much, especially you Maddie!
Had a great experience here! Sean was extremely helpful & very communicative! Even took the extra time to send me other cars similar to the one I was interested in, always made sure I had my questions or concerns answered! Highly recommend :)
Maddie provided great service, made sure to stay updated on all information, answered all questions she could, provided insights, stayed professional and gave guidance on a test drive route. She made sure to find out any info she didn't have on hand and made things easy to understand every step of the way.
Elena was very helpful during the process and she made it possible for me to get the car that I wanted. She is very patient and willing to work with you. I definitely recommend working with her. 10/10 service
Elena helped me and my wife purchase our first car and was so kind and helpful through and through and kept us feeling safe and solid with our financial decision I recommend this place to anyone trying to buy a car because they are here to take care of the customer and you can tell.
These guys are great! I worked with Sam and he was awesome! Not pushy at all and was very helpful in finding me a car with everything I wanted. Love my Honda I got from them! Will definitely refer family and friends to them.
I loved it here I walked in here looking around and left with a car the person who was helping me Elena was a huge help in getting me my new car
I am very proud and grateful for Maddie. I could tell from the first time meeting her face to face and sharing my situation with my trade in, that she was going to really push and work really hard to get me into a more reliable vehicle. Genuine person from the start and I will always be rooting for her and the great people at Dinsmore Auto group in Pyllalup.
If you’re looking to buy a car talk to Yvette! Great customer service with my best interest in mind. I told her everything I wanted in a car including price, mileage, brand, etc and she showed me a wide array of options that fit my needs perfectly. Went with my Honda Civic and it’s still running great with no issues.
Maddie is the best! She hooked me up with a Nissan Rogue and I couldn’t be happier!
Fantastic! Ted took great care of us. New big purchases can be stressful, and he explained everything in a way that we could understand.
Elena was professional, friendly, amazingly humble individual! Can’t thank her enough for helping my family today!!!!! Transaction was smooth! Words can’t describe my experience with Elena and the team today!!!!!
Sean and Elena were two of the best salesman that I have dealt with. My wife and I had a great experience with this dealership and would recommend my family and friends to come here if they need a vehicle.
Elena was such a blessing and truly a pleasure to work with. I could tell she really cared about helping in my situation, a passion for people, and enjoys what she does. She was so patient, kind, and caring with my 7 year old who was over the whole dealership experience after a couple of hours. She played with him, and he absolutely adored her. She went over and beyond for me, and truly made the experience so amazing and painless for me. I know she was definitely heaven sent by God. I’m still in shock and awe, but truly thankful for the whole Dinsmore team!!
Sean was absolutely amazing! My dad called beforehand and he was super helpful on the phone made sure the car was available when we arrived and parked it right up front for us to check out! The whole process was very smooth and he was very friendly. I now have a newer car that I know is going to be reliable and last me a long time! They were also able to help me in getting a better loan on the vehicle. Thank you so much Sean and Dinsmore!
Just got my first car from this dealership. Sean helped me through this whole process. He made sure to always stay in contact. Made sure to email me all the information for different vehicles I was interested in. Very helpful! Glad I came here!
Great experience buying our truck here recently. We bought a used truck and they did a fantastic job ensuring that we got a truck that was in great condition. We went looking for that specific truck but they had a good selection of vehicles that we saw. We would absolutely buy a vehicle from them again in the future and I wouldn’t hesitate to recommend them to anyone!
Elena and Zach were super helpful in the whole process of me getting my car, they bent over backwards for me and did more then I would have asked for and made this possible for me, they were super friendly and hands the whole process smooth
I had been looking for a new car for myself for a few months, and Elena was so attentive and helpful and patient with me during the process! She is amazing! If you find yourself in need of a new car, Elena is your girl!!
Elena has been phenomenal through the whole process. She is honest and helped me get the best deal that I could get, given my circumstances. (Much better than I thought I was going to get) She has excellent communication skills and is very personable. Dinsmore has a beautiful selection of cars and I was able to find exactly what I was looking for. I will be sending anyone I know that’s car shopping, her way. Thank you all, I am so stoked.
Really appreciate Elena for helping us get a great deal on our new truck! She was super knowledgeable and helpful and would 100% recommend working with her! We also liked working with Chuck over at the Mazda finance department and making it easy for us to understand that part. Thank you!
My husband and I are pleased with the personal care and attention Elena gave us through are car shopping experience. She did above and beyond customer service. We are truly grateful.
Five star service I received from Elena when I purchased my vehicle here at Dinsmore Auto Group located in Washington State. The truth is that her colleagues and boss also know how to take care of us clients. But Elena was the one who was with me from beginning to end, helping me during the purchasing process. You are awesome!! Thank you very much Elena.
We had a great experience here on our latest purchase and are enjoying our CX9! Elena was great to work with, she is very friendly and proactive in making sure we got what we were looking for. I would definitely come back here again for our next vehicle.
Elena Artugue helped us get our jeep, she was super helpful, and even stayed past closing to make sure we could get the car same day, I would recommend coming here for a huge selection of cars the best customer service!
Fresh new dealership with great and personable salesman and manager. They made my experience wonderful and very quick in processing everything. I would definitely go through them again in future car purchases!
Hands down the best customer service experience I have ever had when purchasing a new vehicle! Elena was amazing from the start, working with me long distance over text and updating me with photos and any information I requested! Once on-site Jason took over and was truly wonderful. Explained everything in detail and worked with our budget to get us the best price available. Not only did Elena and Jason exceed my expectations, but so did the rest of the staff at Dinsmore Auto Group. I would highly recommend Dinsmore Auto for any of your new vehicle needs! Thank you guys!
I can't believe the great deal we just got from Dinsmore auto group! I have never had such a great experience buying a vehicle! Ted Martorana found the perfect vehicle at an amazing price and had the deal done so fast, I was standing there thinking what do I need to do next but it was already done! Ted's professionalism and attention to detail was second to none! I will definitely recommend Ted and Dinsmore auto group to my friend's and family and when I'm ready to make another purchase in the future I will start here!
Just purchased a new for me car from Ted Martorana and had the best experience ever. Ted was attentive, respectful and helpful in every way we needed him to be. I highly recommend Dinsmore Auto Group as your dealership and Ted as your main man. Thanks y'all! We appreciate the heck out of you!!
Honestly Ted is one of the most sincere an honest salesman I’ve ever met and doesn’t force you to make a choice he lets you decide and just talks to you as a friend looking to help you get a car! The saleswoman was very helpful and was so eager to let us find the right car for the best price. This is hands down one of the only dealerships I would choose when looking for a car from now on.
Ted was great to work with. Easy to communicate with, made the process quick and easy, fair negotiation. As someone in the business, this is how it should go every time.
Ted was very kind and gave all the info that I needed to walk out of the dealership within 2 hours of being here with a trade involved. Highly suggest coming to Dinsmore auto group for your next purchase
Came looking for one vehicle and left with another, better one at the same price. Elena was very helpful and really easy to work with. She came on both test drives and was patient with us through the whole process. Great experience overall. Will update if there are issues with the car, but based on my experience, I doubt there will be a need to update. I hope to enjoy this Mazda CX-5 for a long time!
Made a deal to on a car with Ted and the experience was great, highly recommend him and the whole staff at Dinsmore auto. Will definitely be referring people to them.
We totaled our vehicle during the crazy cold snap last week and were forced to look for a vehicle unexpectedly. Typically we shop with another local dealer but with our last purchase we can across over 5k in hidden fees. After scouring the web for vehicles we found a beautiful Tundra with moderate miles that was priced 2-4k LESS than any comparable within 100 miles from our home. So, we headed down and met Elena. She was very accommodating, not trying to convince us to choose one vehicle over another and just letting my husband and I discuss our options without pressure. I was BLOWN AWAY that the dealership was willing to work with us on financing since we were still waiting on our check from insurance for our total loss. Robin, the sales manager, even offered to let us take the vehicle home for a while and try our car seats out. This place is a great hometown experience with old fashioned values. Financing was easy with no hidden fees. I will definitely be recommending them to others!
Jason helped me buy my dream car. And was a great guy and salesmen and helped me out from inquiry till off the lot. Great experience purchasing from these guys
Dinsmore auto group was awesome. Elena was amazing in finding me a car and taking care of me with the finances! I appreciate her very much! she made me feel very good about my purchase. Also shout out Rich wood for finding an awesome car!!
Jason is the man to go see! Did the deal online, no time wasted! He didn’t play the typical come to our showroom and we’ll trick you into buying a vehicle and jack up the prices of the vehicles. Transparent and straight forward with the purchase. I recommend Jason for your next vehicle purchase. The kind of customer service we need at all dealerships!!
Awesome experience working with Ryan! came in with no appointment but Ryan was able to hook me up with a test drive and ultimately a good deal on a Jeep. There was no pressure and the whole buying purchase was easy and stress free.
Wonderful experience working with Jason. He was not only friendly and personable, but he took his time to explain and educate myself and my wife throughout our vehicle purchasing process. He went out of his way to make sure we were comfortable with the transaction. Not once did I get a 'sleazy car salesman' vibe from him or anyone else in the office. The manager even came out and thanked me for being a customer. I look forward to returning and purchasing a newer vehicle for my wife next!
Ryan & Bret, I have been researching and considering sizing up on trucks for nearly one-year. Luckily, I made contact with this Puyallup Truck Country earlier in the week because I had spoke with about a dozen other places and narrowed it down to them and two others. When calling back, Bret remembered me and every detail. We had a positive experience working with both Ryan and Bret. The Detailer TJ put his care into the vehicle and it seemed like all the staff on-site were genuinely interested in helping / answering questions and providing their knowledge to the best of their abilities. Both Ryan/Bret were very professional gentleman, patient and understanding, considerate of my needs and knowledgeable on what I was in the market for, larger truck for work and to be able to fit two car seats and for our family needs/safely. Purchase process, finance and final steps were smooth, seamless, considerate, just as business processes should go. I will be checking back with them in-time on another truck to purchase as I feel like they were more helpful than any of the other 10+ places I was considering purchasing from. Super communication and smooth process from the beginning to the end. Thank you!
Jared was wonderful to work with and we never felt pressured to buy! We called to come test drive a truck we saw online, he was very friendly and greeted us, took our information and we were off to test drive! Jared worked hard with the team to get us the deal we needed to drive our new truck home! Thank you Jared and team!
Me and my wife decided last minute to go and buy the car of our dreams and found it on the website. I reached out and Jared answered and was the most helpful! He was able to work around our schedule and fit us in for a test drive the same day. When we got there him and his team were all friendly and made us feel welcomed. I never felt pressured to buy or make any commitments and Jared was always working with us not against us. Highly recommend working with Jared, he was well experienced and knowledgeable on anything we ask. Next time I plan to buy a car I got his number. I also recommend chris 100%!! After buying my car I needed help with something on the car and he was happy to help. Responded quick and didn’t try to convince me of anything I didn’t want. Easy to work with and definitely recommend working with him if you’re looking to buy a car.
I met Nick Bradley, my salesman a month ago while shopping for a escalade. He really took the time to make sure all of my questions were answered. I didn't buy a car that day. But I knew he was someone I could trust and I would be able to talk to in the future. Fast forward to today and I can say Nick is as genuine a good person now as I remember him back then. He found me a Yukon AT4 that fits my personality and is exactly what I had been looking for the whole time. I just didn't know it until he showed me it and I drove it. If you are thinking about buying a vehicle, please do yourself a favor and see Nick at Puyallup Truck Country. I promise you won't be let down and you will drive home in the perfect vehicle every time.
I typically hate going to dealerships and try to avoid salespeople. However, I recently met Jason and ended up buying a 4Runner from him. Jason was very honest and laid back during the week I worked with him. He was up front and never tried to hide or downplay the minor issues with the vehicle I bought, which I really appreciated. He actually gave top dollar for my trade in and was very fair with the 4Runner. If you are looking at buying a vehicle, contact Jason and you won’t regret it!
I had a great experience buying a car at this dealership. I didn't have a test drive scheduled upon arriving, but Ryan was more than happy to find the car I wanted and brought it over for a test drive right away. There was no pressure at all, and overall it was a great experience working with Ryan. The sales manager, Bret, was very kind and offered to turn on the TV in the waiting room for my two young kids while we waited for my husband to return from the test drive. When we made the decision to buy the car, Tiffany in the finance department was very thorough, and she explained everything very clearly. It was a pleasant experience, and I would highly recommend checking this place out.
My Rep was Ted whom I can't thank enough for a phenomenal car buying experience!!! My car has breathed new life into me!!! Chuck in finance was quick and very informative I didn't need a second set of eyes or ears to help decipher any grey areas I might miss or didn't understand. It was over in a near painless couple hours Lol, but there was no pressure and I have zero regrets would absolutely recommend This team to any one!!
Our salesman Ted and finance personnel Jeff gave us outstanding experience. We were in and out within 2 hrs from start to finish. This is the quickest experience I had with car dealership. They provided excellent information to make good decisions. Thank you both gentlemen for an awesome experience!
We could not have been happier with Puyallup Truck Country. I've been to countless dealers and never had as good of service as I did at Truck Country. Jim was our sales guy, he was truly great. The manager Todd also goes above and beyond for his customers. We will recommend truck country to anyone in the market.
Talked with Ted earlier in the week and made it down there today. No pressure at all to buy something that I didn't want. Don't have the best credit and they were able to get me a great deal. Everyone here was amazing, we were in and out within 2 hours. I now have my dream truck, thank you Ted and Co.
My 4th time buying a car in WA and I would say this is the best experience i've had since I been in WA. Bought my jeep here with the help of Jason and Cole. They made it a very smooth and fast process. Expectations were met and thanks to cole for our poster. Overall it was a great decision to work with truck country! We'll definitely recommend this place!
Super friendly people. I can in needing a bigger truck for my family but in the same price range. I was looking at a truck and the Manager immediately told me that I wouldn’t be Finically comfortable in the truck I was looking at, where most dealers would have tried to find a way to make me pay for it. They then found a nice, safe, affordable truck for me that I absolutely love. They gave me a awesome trade in value, and we’re able to work with my price range. 10/10 recommend this company
Just want to give a big shout out to the team at Puyallup Truck Country. Awesome people to work. We love our 2018 Jeep Sahara. We had the pleasure of working with our salesman Ted and the Sales manager Todd who did a terrific job on getting us into our vehicle for a good price, thank you so much for all your help!
I came in and knew exactly the truck I wanted and my guy Ted made the process so quick and painless… I was in and out with my dream car in less than 2 hours. They put new tires on it and made sure All my needs financially we’re met, not only that siggy the finance wizard I should say, got me an Interest rate I couldn’t even believe! I was mind blown. I am so happy isn’t his experience and out of all the times I’ve purchased a vehicle this was by far my favorite!! Thank you so much you guys! Highly highly recommended!! Go see Ted he’ll take the best care of you.
Oh man, can I just say my experience was blown away by this place. Most importantly, I was blown away by how on top and how smooth this whole transaction went with salesperson Rickey! This was my first real car buying experience from a dealership. You hear all of these stories about dealerships trying to pull a fast one or get more money out of you. They aren’t like that here, very courteous, welcoming, and family oriented. Listened to exactly what I wanted and made it happen. I definitely will be doing more service here and recommending people here as well, great job!
They made the process super simple and easy. Explained everything up front with no crazy “let me talk to my manager” hassles like other dealerships. Traded in our Edge for a new Explorer with the help of Joshua - awesome customer service. Friendly and courteous to our needs. Mahalo Plenty Guys
I recently purchased a vehicle from Puyallup Truck Country and could not be happier. Working with Chris Wodjenski was great. There was no pressure and he patiently answered all of my many questions. The whole process was quick and easy and by far the best car buying experience I have ever had.
Just bought a great truck from Rickey this week and I've gotta say, haven't had an easier buying process. Very trustworthy staff and great to work with. they're happy to work with you regardless of your situation and they found me a great financing offer. I'd highly recommend buying a truck from them!
I contacted Justin to inquire about an ad but the vehicle had been sold. It took a couple of tries (he was not pushy) and several weeks until he found me exactly what I wanted for my group home. He sent a very thorough video made just for me. I feel the negotiated price was fair. No pressure and hands-down the easiest car purchase I’ve ever made. I love my new (used) Ford Flex. I highly recommend Justin and his team and will head that way the next time I’m looking for a vehicle for great customer service.
My husband and I were not able to find the perfect truck at the time we were at their dealership but we will be going back and working with Josh when they do have one available. Josh was very professional and we were not pressured at anytime we were there. We highly recommend this dealership!!
Justin at Puyallup Truck Country is awesome!! After talking to him for a few days he was never pushy and respected my schedule. I finally made it in to look at the truck I wanted. He listened to what I wanted with financing. We negotiated a few times and at no point did it become stressful. This is my second truck I have purchased through Puyallup Truck Country and all the staff are really nice. HIGHLY RECOMMEND!!
Yesterday we purchased a truck and had the best experience! Not only was it a fun time (which thank goodness it was because everyone knows how long you spend at the dealership) but the employees were honest and helpful every step of the way. Our man Justin was incredible! We’d go back to him every time. And JB made signing paperwork fast and also fun! Thank you Milam team for taking care of us!
We can't say enough positive things about Puyallup Truck Country. They were incredibly friendly, helpful, knowledgeable, and communicative during our used car search. 100% recommend you working with them as you will not have to deal with any hassle you'll receive at most other used car dealerships. Thanks Ricky and Dillan for your help!
Excellent experience!!! My car was 17 years old and it was time to replace it. I initially went to CarMax in Puyallup and despite the many employees roaming the lot, was never asked if I needed help. So I moved on to Puyallup Truck Country. So glad I did! There I was asked if I needed help almost immediately by Justin, and I definitely needed help. He was great! Answered all my questions, asked me what I was looking for, what my budget was etc... and he seemed genuinely interested in finding a vehicle that I wanted, not something he wanted to sell me. I went a little above my budget but realized the budget I set for myself was not going to get me what I wanted. I literally decided that first day- my FIRST day of looking for a vehicle that I had found the one I wanted- and thank Justin for recommending it. I LOVE my new SUV! I had a great experience with everyone I encountered at PTC, but Justin was an amazing salesperson and person in general. Maybe I was expecting a “Used Cars” experience like the movie- definitely had a bunch of laughs- but not the hard sell. HIGHLY recommend them to everyone looking for a vehicle, and ask for Justin when you go- he’s a great!
I didn't even purchase from these guys but feel they deserve 4.5 to 5 stars. Worked with Rick and he was possibly the best sales person I interacted with in my multi-month vehicle shopping experience. Pros: - My #1 ranked pressure free shopping experience (although they will definitely work hard to earn your business) - Great communication (quick, clear, professional) - Nice selection of vehicles - Great upkeep of vehicles - Pricing was great amongst competitors - Modern day sales practices - Plenty of aftermarket add-ons available - Escort free test drive Cons: - Didn't have the exact vehicle setup that I was looking for (timing was just off) - No warranties outside of manufacture warranty (but wasn't a deal breaker as there are several external warranties available) If you are searching for a preowned vehicle (late-model or older), I highly recommend checking out this dealership. Even better if you are not in a rush to purchase as they will let you know when something new comes in. Make sure you connect with a rep as some vehicles might not even make the website before they are claimed.
Best car buying experience ever! Found the car online, called in and set up an appointment. Rickey was amazing, authentic, worked hard to get us the car we wanted for a price we could afford. He also worked hard to get us the best trade-in for our incoming vehicle. Went above and beyond in customer service and in communication! If you want a seamless, easy, non-stressful car buying experience go see Rickey!
I drove up from Oregon to trade in and get my new vehicle from Puyallup Truck. Josh was my sales associate and Ash handled my finance. I was in and out in less than 1.5 hours, they had my new car washed, gassed up and ready to go. I would highly recommend Josh for handling your car purchase, he was fair and not pushy making buying a new car less stressful. Ash got my papers ready and we signed in record time. Really happy and would buy from again. Thank you!
Ricky Doyle was AMAZING! He was kind, professional and friendly who offered no bull and was straight to the point. He listened to our need and request and was able to make our loan payment preference work as my husband and I are about to close on our 1st home. We walked away with an upgraded Nissan rogue as we traded in our Nissan Rogue. We were even promised if car didn't work within 3 days can return and look for something else. We have no plans on returning our new to us car. The additional staff were courteous and greeted us along with other customers when walking in. Very attentive. We definitely encouraged folks to come check out this dealership and start a conversation as Ricky wants your business and will try everything to make it happen for you. It was so refreshing to speak to a person within this industry who genuinely cares about the customer and not the commission.
Milam truck Country is an awesome place to buy a vehicle. My salesman rick was very friendly, gave me no “car salesman” vibes, never pressured me or made me feel like I was, just another sale. I talked with multiple people while I was there and They are all very nice and professional. My man Eric in the service department is THE MAN! We exchanged about 60 emails figuring out lifts and rims and tires for my vehicle, he never acted like I was wasting his time, continuously told me whatever I wanted I got, always made me feel like I came first. Eric was a real pleasure to work with! Do not hesitate to go in and buy your truck from these guys!
Came down here without high hopes of actually getting into a new vehicle due to owing quite a bit still on my truck, but from the moment I got there Josh was a huge help. There was an issue with the bank from before had to go back in which was frustrating as is but Ivan, straight awesome help. These guys are definitely awesome and pulled through and still in a bad a** jeep. Big thanks will definitely recommend anyone I know to go here and work with these guys hands down. 10/10 highly recommend!!!!
I have purchased many vehicles from many dealerships and I typically have to prepare myself for battle before committing to going. Not this time! Ricky Doyle made everything quick and easy. I got a great deal, with great terms and a good trade in. I was in and out in a couple of hours and I love my new Tundra Crewmax! will definitely come back to see Ricky and Truck Country again.
Want to hear a specific example of how Puyallup Truck Country values customers? Here’s one: I got 3 offers for my Toyota for a great trade in appraisal - but I chose to come into P. Truck Country because the salesman (Ricky) sent me a personalized video of a truck I wanted to buy and SAID MY NAME IN THE VIDEO. It was a simple gesture that separated Ricky from any other salesman. Other places sent me a generic video on trucks, or a few pictures, but when someone says your name in the video - it made me feel like “wow - this place sees me as a person”. And I really appreciate that. Excellent customer service, excellent trade in & new sale transaction and I highly recommend Ricky & this place!
Went to Milam Truck Country after purchasing my last several vehicles at Milam Mazda. Ricky was honest, sincere and hard working to get me into the right vehicle. From the test drive to the financing with JT was super easy and seamless. I couldn't have asked for a better buying experience!
Walking in, we weren’t too sure about buying a new car. With the help of Ricky Doyle, we left with a new to us truck that we could afford!! He made us feel comfortable with what we were leaving with, assuring us that he would only sell us a truck we could trust. We left feeling like we had the best deal, in a truck that has made our family happy.
We just bought our first car from them — they were both respectful and on top of what we wanted and our price range. Todd was great to work with, very personable and gave us great information on our specific car. He didn’t try to give us the runaround, and was very direct and to the point which was relieving and you can tell he cares about the product his customers are getting. JP, the financing guy, was extremely honest, and gave us only the numbers without trying to push anything. If you are looking for a solid group of people to buy a vehicle from Milam is a great choice and I would fully recommend them
My salesman Jim Dixion was great from the beginning. We were snowed in and he took the time to send us a video review of the truck. He answered all of our questions and made the sell a no-brainer. He's not a salesman he's a people person who listens to the needs of individuals. I would recommend anyone coming and seeing Jim and purchasing a vehicle from Milam Truck Country.
This is the best car dealership I’ve ever visited ! They got me a deal that seemed almost impossible because it was so good ! The best part of my experience was working with Scott Tanner the whole time. It was a super quick deal, in and out really fast. He was there quick and made sure the process went smoothly. The atmosphere of this dealership is unbelievably good. Scott makes sure that you get the best deal possible on an amazing car and makes sure your visit is great. I’d highly recommend going to this dealership if you need a car. It is the best dealership you could possibly choose in the area. My experience was great!
Hello. Milam owns quite a few dealerships. So we had a lot of cars to choose from. The Jeep we went to look at originally was not 4x4. So we test drove cars for a few hours and then decided that the Jeep we had originally went to look at was the best deal for us. It had under 12k miles so we were able to get an additional ten year and 120k mile warranty. Then they offered us a prepaid oil chages for 10 years at a discounted price at signing. WOW!! and we get free loaner car too, if its in the shop. I did not buy this car because we thought it was going to be the most reliable car on the road. Having the best service in town is the best peace of mind!! We know with these new cars once the warranty is up its a gamble. We will be coming back to Milam for our next car in ten years! Thank you Milam for the great deal.
Excellent car buying experience. Nice staff and hassle free! My daughter brought a car from JT Terry. He is awesome! He made sure she got the car she wanted and made sure it was a smooth process, which it was. I recommend this place when starting your car buying search. It's very warm and welcoming dealership. You will be amazed.
Dan Dillon was extremely efficient and informative with my purchase through Milam. His integrity is extremely trustworthy which made buying a car comforting. I would highly recommend coming to see Dan! Dan is the MAN!
I absolutely love this place! My husband bought a truck a few months ago, and this month it was my turn. Due to an ongoing custody battle my credit isn't the greatest, but Todd in accounting worked his ass off to make sure I walked away with my new car. Both purchases were wonderful experiences. The majority of car lots treat their customers like numbers and try to push the sale through, but not Milam..this place is one of a kind, and i don't think i will ever purchase a vehicle anywhere else!! I am so very thankful for the sales team and I truly recommend Milam truck to anyone looking to purchase.
Dan Dillon was helpful and pleasant. We were in a bad situation with our current vehicle and we received a fair trade-in and purchase price,. We came in about 5 minutes before his shift ended and he spent time to make sure we did not feel rushed. Great experience all around.
Dan Dillon is an easy going guy and no pressure at all. He got us into the car we wanted at a great rate. I would recommend this guy to anybody!
Dan Dillon Great honest sales man. Under sold the truck and never mentioned how clean the inside of the truck was or that it was 4 wheel drive. Was not pushy and let the truck sale it's self.

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I got my first car at Dinsmore Auto Group, and the experience was amazing. Skylar and Robin truly went out of their way to help us. Skylar was very welcoming, honest, and straightforward throughout the entire process. Robin even stayed later than he was supposed to just to make sure we were taken care of. I couldn’t have asked for a better experience and would highly recommend them to anyone looking for a car.